Cancellation and refund policy

1. Cancellation:

   • Customers can request order cancellations within 24 hours of purchase.
   • To cancel, contact our customer support team via [email/phone] with your order details.

2. Refund Eligibility:

   • Full refund if the cancellation request is made within the specified time frame.
   • No refunds for cancellations made after 24 hours.

3. Refund Process:

   • Refunds will be processed within 7 business days after approval.
   • The refund will be issued to the original payment method.

4. Product Returns:

   • If you receive a damaged or defective product, contact us within 7 days for a replacement or refund.
   • Provide clear photos of the damaged item to expedite the process.

5. Non-Refundable Items:

   • Certain items, like digital downloads or personalized products, are non-refundable.

6. Subscription Services:

   • Monthly subscription fees are non-refundable.
   • Cancelling a subscription stops future charges but does not refund previous payments.

7. Policy Changes:

   • We reserve the right to modify this policy at any time. Check our website for updates.

By making a purchase, you agree to abide by our cancellation and refund policy. For any queries, contact our customer support team.