Cancellation and refund policy

  1. Cancellation:

    • Customers can request order cancellations within 24 hours of purchase.
    • To cancel, contact our customer support team via [email/phone] with your order details.
  2. Refund Eligibility:

    • Full refund if the cancellation request is made within the specified time frame.
    • No refunds for cancellations made after 24 hours.
  3. Refund Process:

    • Refunds will be processed within 7 business days after approval.
    • The refund will be issued to the original payment method.
  4. Product Returns:

    • If you receive a damaged or defective product, contact us within 7 days for a replacement or refund.
    • Provide clear photos of the damaged item to expedite the process.
  5. Non-Refundable Items:

    • Certain items, like digital downloads or personalized products, are non-refundable.
  6. Subscription Services:

    • Monthly subscription fees are non-refundable.
    • Cancelling a subscription stops future charges but does not refund previous payments.
  7. Policy Changes:

    • We reserve the right to modify this policy at any time. Check our website for updates.

By making a purchase, you agree to abide by our cancellation and refund policy. For any queries, contact our customer support team.

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